Home » POLICIES

Appointments 

Appointments can be made by calling Beautiful Remedy at 909-786-7365 or email at jana@beautifulremedy.net

If you are a new client, please do not text for an appointment.

A credit card or deposit may be required to reserve your appointment.

 

Cancellation | Rescheduling Policy

We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email. Please honor your appointment. If you must cancel or reschedule please do so at least 24 hours before your appointment time to avoid a cancellation fee. 

A $30 cancellation fee will be charged for an appointment that is cancelled less than 24 business hours before the appointment time, with the exception of the eyelash extension full set appointments.

Eyelash extension full set appointments

We require a $50 deposit for an Eyelash extension FULL SET service. (2 hour appointment) 

By paying this deposit, you agree to Beautiful Remedy’s deposit policy.

DEPOSIT POLICY – Your $50 deposit secures your eyelash full set appointment. Your deposit will be applied to the purchase of a full set at the time of your appointment. Beautiful Remedy has a 24 hour cancellation policy. This deposit is NON REFUNDABLE unless you cancel BEFORE 24 hours of your scheduled appointment. Should you cancel less than 24 hours or fail to show for your appointment, your deposit will not be refunded. If you need to reschedule before 24 hours of your appointment, you will be able to apply your deposit to your newly scheduled appointment. If you cancel less than 24 hours or did not show to your appointment, your deposit will not be refunded and you will need to make a new deposit to reschedule. Since the eyelash full set appointment requires a deposit, the cancelation fee will not apply.

Late Arrivals

We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results.

While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.

Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

Eyelash Fills

We will perform lash fills on work that was not originally done from Beautiful Remedy. We care about the health of your lashes. Sometimes, the previous lash work not done by Beautiful Remedy, may be determined by the lash artist to be harmful to your lashes and may be suggested to have them removed. You would then need to purchase a full set of eyelash extensions. 

Payment | Gratuity

We accept cash, check and all major credit cards, including American Express.
 
Gratuities are genuinely appreciated. A 15-20% gratuity is generally common with professional services.